Questions, answered.
Ingredients, dosage, delivery and returns — if it isn't here, our team replies within one working day.
Every batch is built around a single promise: it has to taste good enough that you never skip it. We use real fruit flavours, clean actives at meaningful doses, and packaging designed to live on your counter, not hide in a cabinet.
A pectin base (no gelatin), real fruit concentrates for flavour, and clinically-relevant actives such as biotin, vitamin C, D3, zinc and purified Himalayan shilajit depending on the product.
All our gummies are 100% vegetarian and pectin-based. The Shilajit range is made with no added sugar; the multivitamin ranges use a minimal sugar base for taste.
Follow the dose printed on each tube — usually 1 to 2 gummies daily. Do not exceed the recommended dose.
Orange (Citrus), Imli (Tamarind) and Mixed Fruit today, with Strawberry, Lemon and Watermelon rolling out through the year.
Orders are dispatched within 24 working hours. Metro cities receive orders in 2-3 days, rest of India in 4-6 days.
Shipping is free on every order above ₹499. Below that a flat ₹49 is added at checkout.
Unopened tubes can be returned within 7 days of delivery. Damaged or incorrect items are replaced free of charge — just send us a photo within 48 hours.
Approved refunds are processed to the original payment method within 5-7 working days of the return reaching our warehouse.
UPI, all major credit and debit cards, net banking, popular wallets and Cash on Delivery on orders under ₹2,000.
Yes, as long as it hasn't been dispatched. Write to care@sonrup.in with your order number and we'll sort it out.
You'll get a tracking link by SMS and email at dispatch, and you can always follow it live from your account's Orders page.